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Dear All,

currently we are facing difficulties of configure LDAP authentication for login to PCE Dashboard,

we configured like this for LDAP,

and after save the configuration, testing is OK

when we try to tcpdump test connection, there is traffic at illumio console,

but when we testing login, we couldnt find any traffic in,

we are mapping the group user LDAP like this in external group, and then mapping it to global roles,

kindly please inform us where are we lacking ?

thanks a lot,

I don't see group membership configuration. Can you try adding an external User with it's sAMAccountName and then logging in as that user? That will confirm that the ldap search is working. Also there is an auth log on the PCE that may have more information.

Dear Harit,

we trying to add sAMAAccountName to external user,

but i couldnt find log on dashboard pce when trying to login with user pcetest1,

and here's the log from console:

2026-04-13T11:01:26.242404+07:00 level=info host=pce ip=127.0.0.1 program=illumio_pce/login| sec=052886.242 sev=INFO pid=29762 tid=27600 rid=0 Parameters: {"utf8"=>"✓", "authenticity_token"=>"[FILTERED]", "SAMLRequest"=>"", "RelayState"=>"", "user"=>{"email"=>"pcetest1", "password"=>"[FILTERED]", "remember_me"=>"0"}, "commit"=>"Log In"}

kindly please ur advise,

thanks

Not clear to me what the issue is without digging deeper through logs / LDAP config. Do you have SAML also configured? If yes, please disable SAML when trying LDAP. You can only have one. If this does not help, please reach out to our support team.

Dear Harit,

we dont have any SAML configured,

Hi,

Use these values and retest:

Full Name Attribute: cn

Group Membership Attribute: MemberOf

Cheers