Billy,
Thank you for your question. This may be best handled through a Support case, rather than via The Segment. Could you please open a case, and include the following information?
- Whether you have an on-premises PCE or are using the Illumio cloud (SaaS) PCE?
- If on-premises, the version of your PCE?
We'll investigate this with you via the support case, and once resolved we'll update this post as well for the community's benefit.
Thank you,
Michael